Data Protection

bai88 Privacy Policy
— Your Data, Our Responsibility

We believe the protection of your personal data is a fundamental right. bai88's Privacy Policy has been designed with complete transparency so you always know exactly how your information is being used.

Last Updated: January 2026 GDPR Compliant

Protecting Your Data bai88's Commitment

SSL Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No outside party can access this data.

Never Sold to Third Parties

Bai88 never sells or transfers your personal data to third parties. Your data is used solely for the operation of the platform.

Right to Control Your Data

You can view, update, or delete your data at any time. You have full control over your personal information.

Minimal Data Collection

We collect only the information that is strictly necessary. We never request excessive or irrelevant personal data.

Secure Storage

Your data is stored on servers that meet international security standards. Regular security audits and backups are carried out.

Instant Notifications

In the event of a data breach, affected members will be notified within 72 hours. Transparency is a core principle we stand by.

1Introduction

Bai88 is an international online gaming platform serving Bangladesh and users across the globe. We believe your privacy is not merely a legal obligation — it is a fundamental responsibility we owe to you.

This Privacy Policy explains how bai88 collects your personal information, why it is collected, how it is used, and how it is kept secure. By using our platform, you are deemed to have consented to this policy.

This policy has been drawn up in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. We want you to use bai88 with complete confidence, knowing that your information is always secure.

Please Note: This Privacy Policy applies to all bai88 services — including the website, mobile app, and all other digital channels.

2What Information We Collect

Bai88 collects only the information necessary to operate the platform and deliver its services. No unnecessary or excessive data is collected.

2.1 Information Collected at Registration

  • Full name and date of birth.
  • Email address and mobile number.
  • Residential address and country.
  • Preferred currency and language.

2.2 Information Collected During Verification (KYC)

  • A copy of your National ID, passport, or driving license.
  • A utility bill or bank statement as proof of address.
  • Payment method verification details.

2.3 Automatically Collected Information

  • IP address and device identification information.
  • Browser type, operating system, and language settings.
  • Activity logs on the platform (login times, gaming history).
  • Cookie and session data.
Important: We never store your full payment card number, CVV, or PIN. Payment information is processed directly through our payment partners.

3How We Use Your Data

Bai88 uses the information it collects exclusively for the purposes listed below. Your data is never used for unauthorized or unethical purposes.

Purpose Data Used Legal Basis
Account Management Name, email, password Agreement
Identity Verification (KYC) ID documents, address Legal Obligation
Payment Processing Payment Method Details Agreement
Fraud Prevention IP, device, log data Legal Obligation
Customer Support Contact Information & History Agreement
Promotional Offers Email, preferences Consent
Platform Improvement Usage Patterns Consent
Marketing Communications: You can opt out of promotional emails or notifications at any time. Update your notification preferences from your account settings.

4Who We Share Your Data With

Bai88 never sells your personal information to third parties. In certain circumstances, however, specific data may be shared with designated partners.

4.1 Authorized Third Parties

  • Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
  • KYC Partner: Identity verification service providers — for identity confirmation purposes only.
  • IT Service Providers: Cloud hosting and security services — for platform operations only.
  • Game Providers: Third-party game studios — solely to deliver your gaming experience.

4.2 Disclosure of Information for Legal Requirements

Data may be disclosed to comply with legal obligations arising from court orders, lawful requests by government authorities, or anti-money laundering investigations. Where possible, you will be notified in advance.

Data Processing Agreement: Strict Data Processing Agreements (DPA) are in place with all third parties. They may only use your information for specified purposes.

5Cookie Policy

Bai88's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help ensure the platform functions correctly.

5.1 Types of Cookies

  • Essential Cookies: Login sessions and security tokens are essential for the platform to function.
  • Functional Cookies: To remember your language and preference settings.
  • Analytics Cookies: To understand how the platform is being used (Google Analytics).
  • Marketing Cookies: To show you relevant offers based on your preferences (with your consent only).

5.2 Cookie Controls

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working.

Cookie Duration: Session cookies are deleted when the browser is closed. Persistent cookies last a maximum of 12 months.

6How Long We Retain Your Data

Bai88 does not retain any data longer than necessary. A separate retention period is defined for each category of information.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by legal obligation
KYC Documents 5 years after account closure
Gaming Log 3 Years
Customer Support Records 2 Years
Marketing Data Upon withdrawal of consent

Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified from it.

7Your Rights

Under GDPR and international privacy laws, you have the following rights. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You can request a copy of the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

You may request a temporary restriction on the processing of your data in certain circumstances.

Right to Data Portability

You can export your data in a machine-readable format and transfer it elsewhere.

Right to Object

You may object to your data being used for marketing or other specific purposes.

Request Processing: All requests to exercise your rights will be processed within 30 days. In complex cases, this may take up to an additional 60 days, but you will be informed in advance.

8Security Measures

Bai88 employs the latest technical and administrative safeguards to protect your data. Our security systems are regularly updated and audited.

8.1 Technical Safeguards

  • TLS 1.3 / SSL 256-bit encryption for all data transfers.
  • AES-256 encryption for all stored data.
  • Two-factor authentication (2FA) supported.
  • Firewall and DDoS protection measures in place.
  • Regular penetration testing conducted.

8.2 Administrative Safeguards

  • Only authorized personnel are permitted to access personal data.
  • Mandatory privacy training for all staff.
  • All data access activities are logged.
  • Annual security audits are conducted.
In the Event of a Data Breach: In the event of a security breach, we are required to notify the relevant regulatory authorities and any affected users within 72 hours.

9Children's Privacy

Bai88 is an adults-only gaming platform. Registration and use of the platform by anyone under the age of 18 is strictly prohibited.

We never intentionally collect data from minors. Age verification is carried out during registration. If any minor's data is found in our system, it will be deleted immediately and the associated account will be closed.

A Note to Parents: If your child has accidentally registered on bai88, please contact [email protected] immediately. We will take action within 24 hours.

10Policy Updates

Bai88 reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified in the following ways:

  • Notifications will be sent to your registered email address.
  • A pop-up notice will be displayed when you log in to the platform.
  • The date of any changes to this page will be updated accordingly.

Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

Effective Date: The current version of this Privacy Policy is effective from 1 January 2026.

11Contact Us

For any questions, complaints, or requests to exercise your rights under our Privacy Policy, please contact our dedicated Privacy Team.

Email

[email protected]

Response within 24-48 hours

Live Chat

Log in to the platform and chat with us directly

24/7 Active

For more information, visit our FAQ Page or Terms and Conditions View Page.

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Your data is secure —
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